Orders & Payments
XT STUDIO uses third-party tools for processing payments and does not in any way come into contact with payment data - such as those relating to credit cards - provided. Any costs for managing payments from the User that are not accepted will be charged to the User.
1 The products offered for sale by XT STUDIO are only those present on the xtstudio .it website at the time of placing the Order, as described in the relevant information sheets.
2 In any case, it is understood that the images accompanying the description of a product are for information purposes only and may not be perfectly representative of its characteristics but differ, for example. by color and size (also due to the browser and monitor used to access the Site and view images).
3 To place an Order, the Customer must fill in the relevant form on the Site in its entirety and send it after having carefully read the Conditions, as well as the characteristics of the product and / or products he intends to purchase. The Customer must also ask XT STUDIO , if desired, to issue a tax invoice relating to the purchase, pursuant to art. 22 DpR n. 633/1972.
4 Correct receipt of the Order is confirmed by XT STUDIO by means of an e-mail reply sent to the e-mail address supplied by the Customer.
This confirmation message will summarize the purchase conditions, as required by the applicable legislation, as well as the data entered in the Order by the Customer, so that the same can verify the same and possibly communicate without delay the necessary corrections of incorrect data.
The following forms of payment are accepted by XT STUDIO :
Upon purchase, customers enter their credit card details into a secure electronic banking system provided by Shopify Payment .
It is possible to make purchases through ( Visa, Visa Electron, Maestro, MasterCard, Postepay, American Express, Apple Pay, Google Pay, Shop Pay, Bancontact, iDeal ), and others specified according to the country of origin and the services offered by the supplier for the country of origin
All orders will be processed within 2/5 working days from payment, so that the service provided by Shopify Payment can proceed to verify the payment and card ownership in order to avoid unauthorized, fraudulent purchases or purchases that do not respond to the anti-fraud systems of the Stripe circuit. .
Please visit This Link for more information.
CREDIT CARD SECURITY
All transactions are processed through a secure server directly on the suppliers' servers, guaranteeing XT STUDIO customers maximum data protection. The operators of the XT STUDIO Customer Service are in no way authorized to request or accept credit card numbers and / or details of validity of the same.
In order to ensure greater protection on purchases made in the e-commerce sector, XT STUDIO recommends its customers to join the services Verified By Visa or Mastercard Securecode , requesting a PIN security code with which you can make your purchases in complete safety.
For more information, please visit www.visa.com or www.mastercard.com
CHARGES ON CREDIT CARD
If the existing funds are sufficient for the purchase and the bank details provided are valid, the transaction will be processed instantly. The credit card used will be charged at the time of purchase even in the case of a pre-order although the shipment of these items takes place later in the season.
Remember: only use credit cards of which you have legitimate availability, you are solely responsible for the data entered.
It may happen that a credit card payment is declined. It usually happens for the following reasons:
- the credit card has expired: contact your bank;
- the credit limit of the card has been reached: check with your bank;
- you entered some data incorrectly: check that you have provided us with all the correct information.
ADVANCE BANK TRANSFER
By choosing payment by bank transfer, at the end of the order the customer automatically receives a confirmation email containing the bank details of XT STUDIO , following which the goods are put aside pending the arrival of the transfer on the account.
You will receive an email with payment instructions, such as IBAN and name of the BANK . Remember that the goods will be committed only when the credit has been received or in any case the items cannot be committed for a period of (three working days).
To speed up the order process, please always send us the copy of the accountant within 48h of the payment to our address firstname.lastname@example.org
If within this period XT STUDIO does not receive a copy of the payment, it will cancel the order.
We will ship the order when the transfer has reached our bank account and as soon as the goods are available in our warehouse.
(Service only for Italy)
PAYPAL EXPRESS CHECKOUT
By choosing the Paypal payment method, the customer can pay directly through your Paypal account.
PayPal is an electronic wallet that allows you to pay and receive money over the internet. To use this form of payment, you must have a PayPal account connected to your current account, a credit card or a prepaid card: if you don't have it, you can easily open it by registering on the official Paypal website.
ATTENTION: XTSTUDIO reserves the right to ship the goods only to the address indicated on the account verified by Paypal.
Scalapay is an innovative payment method that allows you to purchase your products and pay in 3 convenient equal installments with expiration every 4 weeks.
The service is available up to a maximum amount of 600 euros and has no additional costs if the installments are paid by the due date.
At the time of purchase you will be immediately charged the first installment (equal to one third of the total purchase value). The next 2 installments will be charged with expiration every 4 weeks.
First installment : at the time of purchase
Second installment : 4 weeks from the day of purchase
Third and last installment : 8 weeks from the day of purchase
More information on Scalapay, visit our dedicated section
We wish to remind our new customers that xtstudio.it you can ask your bank or Paypal to verify the transaction, also by contacting the counterparty bank. This verification could cause some delay in the shipment of the order. XT STUDIO reserves the right to ship the order only to the billing address.
RESERVE OF OWNERSHIP
Until full payment of the price of the products ordered, the products remain the property of the Owner or their respective owners and / or suppliers of the same.
EXECUTION OF THE ORDER
The Order is executed within the terms specified in the summary page and in the Order Confirmation email, subject to the availability of the ordered product. XT STUDIO cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.